Jenny, the Shifted Librarian, reports that only two participants at this year’s Computers in Libraries conference raised their hands when asked if they used instant messaging in their work. She calls this the most depressing moment of the conference.
I’ve seen this too. For whatever reason, maaaaaany people seem resistant to the idea of using IM in the office environment.
In fairness, there are some good reasons why basic IM isn’t really appropriate for many offices; for one thing, if you’re just using off-the-shelf services like AIM or MSN, all your IMs are flying around unencrypted, and being passed through a third party’s servers, so there’s lots of opportunities for sensitive information to leak out.
But if that’s a concern (and most companies have a lot less truly “sensitive information” than they like to think they do), you can get enterprise IM packages from Microsoft, IBM, AOL, and other vendors that address all those issues.
So what’s holding people back? Best I can figure is that it’s just a cultural thing; people associate IM with ‘chat’, not with ‘getting work done’. Which is a shame, since I’ve found IM can make me much more productive when used appropriately.
Maybe it’s a problem that’ll be solved actuarially, as kids who grew up with instant messaging move into the workforce?Posted by Jason Lefkowitz at March 12, 2004
If you think anything I write here represents the opinions of anybody but myself, you need more help than I can give you. The opinions are all mine, folks. Nobody else's. ESPECIALLY not my employer's.
If that's too hard to understand... well, I'm sorry. There's only so much I can do. I'm not a therapist, and I'm not a miracle worker. (Unless you consider staying employed in this economy a miracle.) I wish I could help you work through your delusional belief that I'm speaking for anyone else but myself. Honestly, I do. But in the end, that's a monkey you'll have to get off your back on your own. Sorry.